Technology working together

An analysis of WeTrainIT.com company (a hypothetical company) in order to develop a business strategy and approach such as the implementation of certain technologies that will enable the organization to compete more effectively and drive enhanced operations throughout the organization.

Proteek Bose
16 min readOct 31, 2023

Introduction

As the IT Director of WeTrainIT.com, we assist our clients in finding the finest personnel to support their growth and improve their career. WeTrainIT operates under the slogan “Level Up.” Although students are studying for a technology, that specific skill is no longer highly valued by corporates when the student enters the job market. However, we are the country’s fastest growing IT training provider, offering the greatest selection of IT courses under one roof using SaaS-based Software assistance that runs on all devices for better communication and collaboration and depends on Big Data for better selection of contents. WeTrainIT ensures that all of our students are informed of the most recent technological developments and that when they enter the job market, they are the most qualified candidates for the post. The company’s objective is to become a global leader in the production and distribution of entertainment and information using microservice architecture and provide seamless experience because of our talented DevOps team. We want to bridge the gap between corporates looking for students and students looking for a good career, creating a win-win situation for everyone. Implementing Augmented Reality can superimpose learning materials over real-world views thereby providing us with a competitive edge among our peers in the market.

We strive to be a one-stop provider of premium training services to diverse individuals and businesses in collaboration with Authorized Training Partners. Few home-grown businesses can claim top-tier training partnerships with multinational corporations. We take pleasure in retaining our position in the whole educational ecosystem as the top-quality training provider in “specialized technologies,” allowing us to acquire the finest placement package possible for our students in Fortune 500 organizations through our placement portal.

WeTrainIT recognizes and cherishes each individual’s uniqueness, variety, and morals.

Figure 1. WeTrainIT logo.

Importance of the six topics

While it is more important in today’s business environment for organizations to hire technologically knowledgeable staff, WeTrainIT must establish a reputation as an exceptional supplier of such training by considering the six topics that we will discuss in detail later in the following sections. We have to offer courses that will benefit anyone, whether the customers are individuals looking to broaden their skills during their job search, people considering changing careers and are interested in developing their technology skills, or businesses that have decided it’s time to train their employees in new programs their company may be implementing and even our own employees to implement better procedures to smoothen the company’s operation.

There are valid reasons on why we think that the six topics are most important competitively and operationally for WeTrainIT.com and how they will work together to drive competitive advantage. Do you know how long it will take for employee skills to be irrelevant? The world around us is changing, technology is progressing exponentially year-over-year by creating new tools that are changing the way we do business. We have to innovate new tools to master and new skillsets to learn. Business leaders are all asking themselves the same question. Are my people strong enough to compete? Implementing these six topics will help us in many ways such as requiring a Career Advisor which will consist of a special team to provide our clients with relevant career advice, building a SaaS-based Job Application Portal where hassle-free job search process can be carried out, using Big Data where we can analyze coding challenges and quizzes for different kinds of organization to get access to industry level coding challenges, conducting Mock Interviews which will prepare our employees as well as our clients to become interview ready through the process of Communication and Collaboration, designing Real-life Projects using DevOps, Microservice architecture where our clients can get hands-on experience on solving real-world problems designed by our expert instructors which in turn will help beginners to gain real-world experience, developing a PaaS application named as Lifetime Access to Learning Platform where our employees as well as our clients will get lifetime access to the entire content including quizzes and assignments and finally implementing Hybrid Learning where Instructor-led teaching will be provided along with a Learning Management System employing Mobile Communication, and Collaboration where our all the classes can be attended at any place and any time as per the user’s choice using Android App or an IOS App.

The current market environment is undoubtedly giving newcomers a hard time, and we would prefer to have a look on how we will strengthen our training methods using future technologies that we will discuss next so that our clients may be better equipped for jobs and assist us to build certain programs like Campus to Corporate Mentorship where industry experts will give expert advice through webinars, Industry Referrals where networking, building connections and landing projects and collaborating to get a chance to work together with batchmates, Flexible Schedule where users can choose from a number of batches as per their convenience and if they got something urgent to do, they may reschedule their batch for a later time, thereby resulting in Highest Course Completion rate.

Software as a Service (SaaS)

Technology is evolving at an astonishing rate in today’s fast-paced environment. In this regard, educational technology is not behind. IT job training colleges are becoming more modern, with improved setup and compatibility. The introduction of software as a service (SaaS) has resulted in a paradigm change in software consumption style and pattern. The full coaching system is also available as a SaaS model. Previously, if you wanted to use software, you had to obtain a copy of the installation file and install it on your machine. You can only utilize the software from the system. If you choose SaaS-based software, you may access the hosted applications from any system browser. (SaaS LMS)

WeTrainIT integrated a SaaS-based learning management system, LMS so that workers or clients may access course materials and begin learning from any system browser. It provides the user with a smooth connected experience. Let’s take a look at the advantages of employing a SaaS-based LMS. Sharing software in this manner boosts availability and decreases prices for users because it is based on a subscription model, increasing sales. It’s simple to set up because everything is ready to go the moment our learners sign up. It’s user-friendly, so we won’t require a specialized IT expert to get your eLearning program up and running. It is learner-centered and adaptable since the provider provides continuous assistance across time zones. It’s scalable, so we can teach as many (or as few) personnel as we need to at the same time. Because it is mobile-friendly, learners may complete their instruction from any location and on any device. It will promote adoption and training completion, which will raise market demand for corporate mobility services. WeTrainIT is outfitted with the modern learning management system experience BLACKBOARD LEARN, a low-maintenance, modern, simple, and new type of LMS that gives educators the autonomy to deliver the inclusive, consistent educational experiences learners desire, all while operating reliably alongside their current tools and integrations. It centralizes everything to simplify educator-learner processes. As a result, WeTrainIT makes it simple to create an environment that benefits all of our students. According to The Capterra Education LMS User Research Survey, conducted in July 2020, LMS users at training schools are overwhelmingly satisfied with their system and the positive effects of LMSs on education and is summarized in the Figure 2 pie chart. (Capterra)

Platform as a Service (PaaS)

Programmers prefer to concentrate on writing code rather than creating and maintaining infrastructure. That is why platform as a service (PaaS) has become so popular. Because a PaaS is managed by a service provider, with service-level agreements and other guarantees, developers may avoid time-consuming and repetitive activities like patching and upgrading, and they can be certain that their environment will be highly available and reliable. AWS (Amazon Web Services), Google Cloud Platform, Microsoft Azure, and Salesforce’s Heroku are among the main PaaS providers. PaaS is cost-effective, saves time, accelerates app development, is future-proof, invests extensively in security technology and experience, is dynamically scalable, customized solutions, flexible logins, and so on. Overall, Salesforce is an excellent option for developing highly customized, contemporary apps that promote corporate innovation or consumer engagement and thus WeTrainIT has chosen Salesforce as a customer relationship management CRM solution. Salesforce Customer 360 is the whole Salesforce CRM product suite of market-leading tools for building and maintaining customer relationships across all business lines. WeTrainIT places a high value on organizing and sustaining relationships with trainees and clients, as well as keeping an excellent customer relationship management system. CRM software assists in organizing, categorizing, and prioritizing contacts while also monitoring interactions with former, present, and potential clients and customers. (CompTIA.org)

WeTrainIT’s LMS-CRM Integration can improve business outcomes. Marketing, sales, and service teams using Salesforce may now collaborate with learning teams utilizing an LMS such as BlackBoard Learn. Together, they can coordinate their efforts to improve customer experiences and business results such as increased brand and product awareness, faster sales, and more customer value. As a result, when used in tandem with CRM, the appropriate LMS has the ability to engage throughout the company, increasing efficiency savings, revenue, and learner empowerment. With these integrations, we can track the interdepartmental customer journey, use customer trouble tickets to revise your online training strategy, link certification paths to sales figures, simplify compliance audits, monitor consumer education, provide immediate support tools based on employee performance, and sync learners with their corresponding contact account in Salesforce, etc. As a result, we can get to know our customers better and assist them in comprehending our company’s offerings. (Salesforce.com)

Big Data

Traditional LMSs place significant constraints on the quantity of data that may be evaluated for decision-making. However, because to technology advancements, businesses now have a unique chance to improve their eLearning programs and their workers’ learning experiences. The utilization of Big Data helps you to gain an unprecedented view on each employee’s performance, issues, and what most interests them, among other things. WeTrainIT employs Big Data in eLearning to increase the effectiveness of your training programs. Big Data is defined as the vast examination of data that flows throughout a firm, both organized and unstructured, in all of its conceivable combinations. Beyond the massive amounts of data collected by Big Data, the most crucial aspect is the decisions and actions that businesses may take with this information. According to McKinsey’s Global Institute research from 2011, Big Data was predicted to bring in significant changes in competitiveness, innovation, and productivity. Big Data is being lauded as a game changer in academic success when it comes to schooling. (McKinsey.com)

Bigdata, a Hadoop ecosystem may provide enormous value to WeTrainIT’s corporate learning and development programs in a variety of ways. Discovering new sorts of learning material with Bigdata relates not just to the volume of data accessible, but also to the new types of data available and their limitless sources. Learning resources are no longer limited to corporate boardrooms, content production companies, training instructors, and educational programs, they are now created on social media platforms, online forums and communities, and in the cloud. Webinars, blogs, movies, podcasts, and other forms of big data are also available. We may utilize big-data analytics to filter and collect these learning materials based on their training requirements. Learning the success of our training program through Big-data analytics using tools like Tableau or Power BI, etc. may reveal hidden facts about learner activity, engagement, and learning patterns, assisting us in understanding how the learners are processing the knowledge. We can also determine which learning materials or training courses are most interesting to learners. Insight into training efficacy, student preferences, and use trends enable us to design tailored and adaptive learning tactics and programs best suited for your learners. We can follow an individual or a learner group through the whole learning process and build customized and targeted training programs as a result. Using big-data insights, organizations may forecast future learning and development trends. The return on investment (ROI) for your training programs may also be better forecasted. According to Grand View Research Inc., the big data industry would be worth USD 123.23 billion by 2025. (Grandviewresearch.com)

DevOps

The most difficult challenges to learning are making time for it and having material ready when it is needed. Traditional software development, like learning content creation, has traditionally been quite linear — complete a requirements analysis, build code, test the code, and deploy the product. DevOps, on the other hand, combines numerous development tools with cross-functional cooperation to build and update systems more effectively. Adopting DevOps methods and cultivating a collaborative culture at WeTrainIT, it can provide various benefits. Most significantly, DevOps cultures promote shared ownership, openness, and feedback, fostering a ‘systems thinking’ approach that allows everyone to see how their actions will affect the teams participating in a release process. As a result, processes can become quicker and more high-quality, with greater dependency planning, priority alignment, responsibility, and cooperation. It may even result in some favorable comments from peers, which may do wonders for business morale. DevOps may help enhance a company’s response to unanticipated work. Even with realistic and tight development plans in place, new employment might appear out of nowhere. Companies’ growth cycles can be stretched out indefinitely if defined mechanisms for dealing with setbacks are not in place. When dealing with unanticipated work, a DevOps team will know how to set clear priorities and processes, allowing critical activities to continue as planned. DevOps’ greater visibility and perspective will also make it simpler for teams to foresee unanticipated work and distribute loads properly.

DevOps has several applications in our WeTrainIT business. For example, teachers may construct repositories or projects to house all course aspects, such as problems, assignments, code, or any type of file, such as text files or photographs. Students can also develop private projects in which they create, work on, and submit assignments. Comments in the project can be used to provide confidential feedback. Issues are used to describe particular course tasks, and threads may be used to keep conversations, and students can ask questions directly on the issue as well as turn in assignments by connecting to personal projects. Continuous Integration (CI) may be used to test code, review written work, and grade assignments. Continuous deployment (CD) can be used to deliver accepted code to production settings or to update a research paper once portions have been authorized. There are various approaches to applying the DevOps philosophy using tools like Jenkins, Dockers, Ansible, Slack, GitHub etc. to learning content development. Identifying stakeholders and formalizing the process and asking not just what they need to know, but also when and how they want to learn it. Break it down by identifying the most pressing requirement and focusing on it first. Accepting failure implies learning, and learning is desirable, and the same can be said for content development.

Microservice architecture

The phrase “microservices architecture,” coined in 2014 by software development thought leaders Martin Fowler and James Lewis, is a methodology for designing apps that mix numerous autonomous, cloud-native technologies to build up a loosely linked tech stack. Each tool, or “microservice,” performs a particular function and stores its own data. This architecture allows DevOps teams to incorporate top technologies from many suppliers as well as self-built solutions. The ultimate result is a high-performing stack that boosts business capabilities to levels that monolithic architectures cannot match. Microservices may be launched independently of one another, making them nimble. Scaling microservices apps becomes easier as demand grows. Fault isolation exists, which implies that even if one service fails, the remainder of the application continues to function normally. Each team in a microservice architecture can choose the programming language and technologies that are most suited to their service. Smaller parts of an application are typically easier to create and maintain. Codebases with fewer lines of code are easier to handle. (Milovanović, A.).

A lot of work is done behind the scenes to make WeTrainIT.com available to learners online. Putting everything together takes a significant amount of development work. But, at the beginning, WeTrainIT was constructed in large pieces of code, or as a monolith. We had a lot more traffic on the website when we first started developing as a firm, which caused a lot of problems, such as unresponsive pages and glitches. We recognized we needed to adapt the way we built the coding so that the website could automatically adjust and scale. We discovered that several aspects of the code were impractical and might be improved. Then we reasoned that it would be simpler to implement the enhancements in discrete chunks rather than as a large undertaking. When students had too much data to export, for example, their queries swamped the main system. They can now function smoothly since we have a separate service for exporting. We really created two codes: one for the exports and another to notify the administrators when their exports are complete. They are not large pieces, but rather self-contained entities. One of the best choices for creating and running microservices application architectures is by using containers. Kubernetes provides container orchestration in multiple hosts and is used for container lifecycle management.

Augmented Reality

AR is a technology that superimposes computer-generated pictures and animations on top of real-world views. Its most well-known use to the general public is undoubtedly the Pokémon Go game. In educational context, augmented reality is increasingly being utilized to superimpose instructional materials over real-world views. AR is distinct from VR (Virtual Reality). The user in VR wears a headgear that isolates them from their surroundings and immerses them in a completely computer-generated environment. VR simulations are extremely valuable in education, but the technology and development costs might be prohibitively expensive. AR, on the other hand, can be viewed with the naked eye on smartphones and tablets and does not require any additional hardware. The 2 Main Types of AR: Marker-Based & Location-Based.

AR can boost student engagement by allowing learners to interact with learning content more proactively and genuinely, rather than being passive recipients of knowledge. In WeTrainIT, learners may be fully immersed in trainings and classes, as well as receive live-action practice and context, to assist them to develop critical skills and knowledge on a certain subject or activity. This strategy improves knowledge retention and provides value to abstract topics or courses that are best delivered in real-time. Furthermore, individuals may explore the learning content themselves via augmented reality, which might help them feel more empowered and driven to develop abilities and discover additional potential lessons or solutions. While working on or practicing specific procedures or processes, simulations can allow learners to view more of the complex aspects of given equipment or organ via AR. There are several software programs available that allow instructors to construct their own AR classes. Zappar and Vuforia are two examples. These solutions may be utilized to develop more interesting and interactive training or to enhance existing ones in order to teach learners more effectively. (OpenLMS.net)

Importance of Remaining Topics

Whether it is mobile communication or collaboration through tools such as Slack, MS Teams, Asana, Trello, and others, cell phones play an important role. Cell phones have simplified communication both within and outside the office by allowing employees to accept essential calls without having to spend all of their time behind a desk. They are also excellent for communicating with sales workers and other professionals who spend the majority of their working hours away from the office. However, there are various downsides to using cellular phones in the office, ranging from disturbing productivity to simply squandering time. We at WeTrainIT.com believe it is unnecessary since cell phones promote workplace distractions. According to a 2016 CareerBuilder poll of 2,000 recruiting managers and 3,000 full-time employees, 19% of employers say employees are productive for fewer than five hours each day.

Other downsides of smartphones in the workplace include the fact that mobile phone contact, both personal and job-related, may disrupt an employee’s workflow since it fosters the notion that your personnel is constantly accessible to answer calls. People can multitask using their cell phones. However, multitasking may actually reduce productivity. Employees who get work-related calls after hours, whether on a company-provided phone or a personal mobile phone, may experience a disconnect between their professional and personal lives. Another problem with having cell phones close is that it is so easy to utilize them. People admit to checking personal email and accessing social media on their cell phones throughout the workplace. Then there’s the issue of security and intellectual property. If the free Wi-Fi network is insecure and someone steals our data, it may not be so free. Our phone’s cellular data connection provides additional security. As a result, collaborative mobile applications might still be beneficial in the workplace for a short period.

Conclusion

WeTrainIT.com is the brand trusted by job seekers and companies worldwide to deliver consistent, dependable, and high-quality solutions and services. WeTrainIT’s assistance, content, and variety of essential information, including the world’s greatest network of employment and career services, aid people in career transition. We are built using the top cutting-edge technologies that will be advantageous to prepare our trainees for a better and more enticing future, as well as the development of skill sets for career chances. We have Blackboard Learn as our LMS with Salesforce taking care of CRM. Hadoop culture is increasing the effectiveness of your training programs while DevOps tools are serving as the backbone for our microservice architecture. Finally, with Augmented Reality, it’s a piece of cake for users to grasp knowledge.

Aside from these technologies, as the IT Director of WeTrainIT.com, I feel that any new technology will either be ineffective or will be able to aid us once our firm has developed considerably using the previously picked technologies.

“Coaching is unlocking a person’s potential to maximize their own performance. It’s helping them to learn rather than teaching them.”

- W. Timothy Gallwey, Author of The Inner Game.

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